About Me

2025 – Present · Singapore · Hybrid

CAITO / CTO — Chief AI Technology Officer

AIEE.DEV

Skills applied: Multi-LLM · MCP · Next.js · React · TypeScript · Flutter · Laravel · Docker · Agent Orchestration · Product Architecture · Cursor

Built and operates AIEE.DEV (aiee.dev) — AI Enterprise Solutions hub: end-to-end engineering with AI, blockchain, and cloud-native architecture. All vertical products engineered and shipped under Andy’s CAITO/CTO ownership.

• Product family live: Projects · Agents/AGI · Voice · Education · Business · POS · Sales · Beauty · Services · Database (Craveva) · ERP · Esports · Interior · Proposals.
• Hub also packages Sotatek alliance AI products (SotaAgents · SotaVision · NoteX · TranleaX · SotaMed · Workflow) alongside Quicksales + Craveva.
• Trusted-By / portfolio brands on aiee.dev: HP · P&G · RWS · Hilton · Starbucks · Decathlon · Shopee · Foody · Lotteria · Petronas · PetroVietnam · Yamaha · LG Innotek · Lotte · Viettel · MoET VN · Aventis · BitMart · Aptos · Algorand · Sui · Tether · Boomi · Lemon HC · Megazone · Metanet · ONG&ONG · CFLD · GALA · Klaytn.
• Education GTM: international schools across HCMC / Hanoi (BIS · ISHCMC · SSIS · UNIS · BVIS · SIS · VAS · …) listed on AIEE Trusted By / schools strip.
• Engineering: Next.js/React/TS monorepos · Flutter beauty app · Laravel services marketplace · Docker/Contabo · Cursor-native multi-LLM delivery.

Jul 2026 – Present · Singapore · Hybrid

CAITO (Chief AI Technology Officer)

Quicksales.ai — #1 WhatsApp AI sales for SEA

Skills applied: WhatsApp Business API · Multi-LLM · RAG · MCP · NL2SQL · MERN/PERN · Redis · GCP · Lead Gen · Flow Builder · Cursor

Built Quicksales.ai (quicksales.ai) from the ground up — the #1 trusted WhatsApp AI sales platform for growing businesses in SEA.

• Shipped full product portfolio: AI WhatsApp Agent (multi-lingual text/voice), AI Knowledge Base, Multi AI Agent, Human Takeover.
• Lead growth stack: Lead Scraper (Google/Facebook/LinkedIn), Broadcast Messaging, WABA templates, Website Chat Widget → WhatsApp.
• Automation: appointment scheduling + Google Calendar sync, WhatsApp Group AI, automated follow-ups, Flow Builder / keyword actions.
• Roadmap owned: AI Workflow Builder, CRM integration, AI Call Agent — plus Starter→Custom SaaS plans (MAC, workspaces, webhooks/API).
• AI/tech: multi-LLM (OpenAI · Claude · Gemini · Llama · Mistral · DeepSeek), RAG knowledge base, MCP/NL2SQL; Official WABA + Baileys; MERN/PERN on GCP.
• Daily build in Cursor / VS Code with GitHub Copilot + MCP tool-use for agent workflows.

Sep 2025 – Jun 2026 · Singapore · Hybrid

CAITO (Chief AI Technology Officer)

Craveva Pte Ltd — ai.craveva.com · F&B AI Business OS · GCP Singapore

Skills applied: 342+ LLMs · RAG · NL2SQL/MDL · Agent Builder · pgvector · Atlas · Next.js · TypeScript · GCP · PDPA · RBAC · POS Integrations

Architected ai.craveva.com — F&B database agent platform on GCP (Data + AI + Deploy layers).

• AI stack: 342+ LLMs / 50+ providers (OpenAI · Anthropic · Google · Meta · Mistral · Cohere · DeepSeek · Qwen), LLM Router, RAG, NL2SQL semantic layer (MDL).
• AI Agent Builder: auto schema discovery, ER mapping, 12 agent types, prompt engineering — IDE workflow in Cursor / VS Code / JetBrains.
• Deploy agents to WhatsApp, LINE, Telegram, Messenger, Zalo, Shopify — multi-outlet F&B.
• 13 DB connectors + POS/delivery (Koomi, GrabFood, Foodpanda, Shopee Food); dual-vector isolation.
• Full-stack Next.js / React 18 / TypeScript / Node; AES-256-GCM, RBAC, SSO, PDPA, GCP SG.

Jan 2024 – Present

CAITO (Advisory) — Esports World Federation (ESWF)

Esports World Federation (ESWF)

Skills applied: AI · Blockchain · Digital Infrastructure · Global Esports Governance

• C-level advisory on AI, blockchain, and digital infrastructure for global esports governance.
• Bridge Web2 competitive gaming with Web3 asset infrastructure under responsible gaming frameworks.

Sep 2021 – Dec 2025 · Hong Kong SAR / SEA · Hybrid

CEO & Co-Founder · CAITO (Chief AI Technology Officer)

GEMS Esports 3.0 — thegems.gg · US$62.5M pipeline

Skills applied: O2O Tournament SaaS · Web2/Web3 · Fundraising · Partnerships · Smart Contracts · Token Prize Rails · Esports Ops · AI Coaching Layer

Co-founded GEMS — Gaming · Esports · Metaverse · SocialFi aggregator (thegems.gg).

• CEO & Co-Founder with LABS Group · ARENA Esports Hotel · Game One — O2O GameFi + offline esports hotels.
• Built O2O tournament platform: Web2 + Web3 hosting, Tournament-as-a-Service, fiat payouts, O2O API subscription, smart-contract player/team rails, token prize distribution.
• Fundraising & ecosystem: US$4M USDT raised · 32+ VCs · 80+ partners · capital pipeline including US$50M GEM Digital commitment (US$62.5M total pipeline).
• Traction: 20K+ accounts · 1,000+ teams · 6+ SEA countries · 5M+ online traffic · 3M+ viewers · US$500K+ revenue (2023) · 50+ tournament sponsors/brands · 10× users in 2023.
• Tournaments/events: PUBG Mobile Mastercup (VN/SG/TH/SEA) · Axie Infinity Championship · Dota 2 Mastercup SEA · university cups · BitMart KYC · Binance Watch Party.
• Product roadmap owned: Multichain · Support2Win · Staking · Wallet Aggregator · NFT marketplace · GameFi aggregator · Web2 tournament beta.
• Also led cognitive AI coaching layer: agentic LLM routing, Tilt Recovery telemetry, Personal AI Employees, token/cost observability.
• Advisor network & partners spanned Dreams Quest · SkyArk · Project SEED · Tezos · PARSIQ/IQ Protocol · Mineski · BitMart · Binance ecosystem events.

Jul 2023 – Jan 2025 · Singapore · Remote

Blockchain Advisor & Mentor

Gamevolution — Web3 + AI advisory

Skills applied: Web3 · Smart Contracts · Tokenomics · GameFi · AI NPCs · Architecture Advisory · GTM

Advised game studios transitioning titles into Web3 and AI-enhanced gaming ecosystems.

• Advised on blockchain + AI for player-driven economies and intelligent gameplay.
• Mentored teams on Web3 architecture, smart contracts, and in-game AI agents.
• GTM advisory: product-market fit, tokenomics, and community launch strategy.
• Designed architectures integrating decentralized networks with AI NPCs.
• Ensured NFTs and AI mechanics delivered tangible player value.

Jan 2022 – Dec 2022 · Singapore · Hybrid

Blockchain Advisor

SkyArk Chronicles Holdings — AAA blockchain RPG · US$15M funding

Skills applied: NFTs · Cross-chain · L1/L2 · GameFi/SocialFi · Smart Contract Security

Technical oversight for Web3 JRPG ecosystem with blockchain-native interoperability.

• Defined frameworks for interoperable NFTs with cross-game utility.
• Advised GameFi/SocialFi smart contracts for the Mirrorverse economy.
• Guided L1/L2 selection, cross-chain communication, and security protocols.

Aug 2020 – Aug 2022 · Singapore · Hybrid

CTO — Chief Technology Officer

ARENA eSports Holdings — World-leading esports hotel · 7 countries

Skills applied: Multi-country WAN · Diskless/LAN · Hotel PMS · Esports ERP · High Availability · CCTV · IoT

Architected enterprise IT for the world’s leading esports hotel solution.

• Managed E2E technology deployments across 7 countries.
• Built tech environments for 70+ rooms — co-playing and co-working.
• Modernized hotelier systems for high availability across regional sites.
• Operated Esports 3.0 ERP (CRM/HR/Finance/Payroll) across hospitality ops.

Jul 2015 – Dec 2020 · Vietnam · On-site

CTO — Chief Technology Officer

GAME ONE PTE LTD — ASEAN turnkey esports · office.esports3.asia

Skills applied: ERP (CRM/HR/Finance/Payroll) · POS · Biometrics · Webhooks · LAN/IoT · Multi-outlet F&B · Turnkey Venues

Built Esports 3.0 ops ERP + venue tech — turnkey arenas, F&B, and hospitality partners.

• Built office.esports3.asia ERP: CRM, HR, projects, finance, payroll, inventory, recruit, tickets.
• Biometric attendance, shift roster, OKR performance, webhooks, and ops reporting suite.
• Cashier POS + customer order (cafe.esports3.asia) for gamer F&B / multi-outlet service.
• Integrated LAN/IoT/robotics, digital wallet, tournaments; turnkey venue playbooks.

Oct 2018 – Oct 2019 · Vietnam · On-site

Country Director

Impunity Esports — Vietnam

Skills applied: BD Leadership · Sponsorships · eCommerce · Branding · Regulatory · Payments

Established Impunity Vietnam — regional strategy, partnerships, and ecosystem growth.

• Recruited and led Business Development team for Vietnam market entry.
• Closed B2B alliances and sponsorships under Player Experience First.
• Owned monetization, eCommerce, and regulatory compliance.
• Directed branding, advertising, local content, and PR.
• Optimized payments, website, and eCommerce revenue channels.
• Represented Impunity Vietnam with media, government, and communities.

Jul 2015 – Sep 2018 · Vietnam → SG / MY / TW / ID / Myanmar

Global Business Director (Foody / FoodyPOS)

Shopee / FoodyPOS (Sea Limited)

Skills applied: Cloud POS · Multi-outlet F&B · Delivery Integration · SEA GTM · SaaS Reporting · Merchant Platforms

Built Foody F&B directory + FoodyPOS cloud platform across SEA — later acquired by Shopee / Sea.

• Foody.vn directory: merchant listings, discovery/search, reviews, Self-Order on Foody app.
• FoodyPOS: online/offline + Mobile POS, menu/kitchen print, inventory, staff RBAC, multi-outlet.
• Integrated DeliveryNow / Now.vn (ShopeeFood) orders; real-time sales & ops reporting SaaS.
• Vietnam GTM → localized launch SG, MY, TW, ID, Myanmar; bridged product eng ↔ regional ops.

Feb 2013 – Dec 2014 · Singapore · On-site

Account Delivery Director — IMDA (SOEasy)

HPE — SOEasy (IMDA) · Singapore Government · S$1.3B

Skills applied: ITSM · SLA Governance · ITIL · Change Management · Consortium Delivery · Government ICT · Escalation Authority

Led operations for S$1.3B SOEasy — one of Asia’s largest public-sector IT transformations.

• Managed oneMeridian consortium (HP/EDS) for government desktop, network, messaging.
• Governed ITSM, SLAs, change management, and high-volume service requests.
• Acted as highest escalation authority for critical government incidents.
• Standardized infrastructure for up to 75,000 suites across 70+ agencies.

Jul 2011 – Jan 2013 · Singapore · On-site

Assistant Account Director — MDDI

HP / HPE — MDDI · SOEasy account delivery

Skills applied: Account Delivery · Network/Server/Desktop · Messaging · SLA · Stakeholder Management

Account and delivery oversight for the S$1.3B SOEasy public-sector contract.

• Bridged technical operations and executive account management across agencies.
• Delivered network, server, desktop, messaging, and common services.
• Coordinated oneMeridian consortium partners against strict SLAs.

Dec 2010 – Jun 2011 · Singapore · On-site

Operation Manager — MOM / WSG

HP / HPE — MOM / WSG · SOEasy operations

Skills applied: Migration Ops · Endpoint HA · UC Voice/Video/Data · Transition Management

On-ground SOEasy deployment and stability after EDS integration into HPE.

• Supervised transition of legacy government IT into SOEasy.
• Ensured high availability across tens of thousands of endpoints.
• Maintained secure voice, video, and data access during migration.

~2010s · Singapore

Secretary General — SBSA

Singapore Baseball & Softball Association (SBSA)

Skills applied: Association IT · Membership Systems · Events Admin · Digital Governance

Led SBSA digital transformation and IT strategy.

• Architected and deployed core association IT infrastructure.
• Built online apps for membership, events, and sports admin.
• Aligned digital initiatives with national sporting governance.

Dec 2009 – Nov 2010 · Singapore · On-site

Client Services Manager — RWS

ST Engineering — Resorts World Sentosa Casino & Hotel

Skills applied: Data Center · Network · Cabling · Digital Security · CCTV · Team Leadership (100+)

Directed enterprise IT and digital security for Resorts World Sentosa build.

• Led 100+ engineers across server, data center, network, and cabling.
• Implemented digital security, CCTV, and surveillance with TYCO.
• Managed data center and secure network operations for RWS.

Jan 2004 – Sep 2009 · Singapore · On-site

Anna Sui Technology Consultant (Singapore)

Procter & Gamble — Anna Sui (AAI Beauty)

Skills applied: Retail POS · CRM · Inventory · Omnichannel · Multi-country Support · Beauty Counter Systems

Directed regional IT for Anna Sui luxury beauty retail ($400M+ footprint) across AAI.

• POS, CRM, inventory, and counter-selling systems across ASEAN, Australia, India.
• Omnichannel: physical storefronts integrated with online retail platforms.
• Enterprise retail ops with web apps / web services and multi-country support.

Jan 2004 – Sep 2009 · Singapore · On-site

OLAY Technology Consultant (India / Vietnam)

Procter & Gamble — OLAY (India / Vietnam)

Skills applied: Mass-retail Launch Tech · Campaign Infrastructure · Data Strategy · Cross-border Rollout

Technology and data strategy for OLAY mass-market launch in India and Vietnam.

• Partnered with data scientists and dermatologists on consumer-facing skin-care tech.
• Digital infrastructure for celebrity / Bollywood brand activation campaigns.
• Scaled IT systems for rapid multi-national mass-retail product launch.

Jan 2004 – Sep 2009 · Singapore · On-site

SK-II Technology Consultant (ASEAN / Australia)

Procter & Gamble — SK-II (ASEAN / Australia) · US$20M Crystal Club + VISIA

Skills applied: VISIA · Membership Systems · SLA 95% · Vendor Mgmt (HP/IBM/TCS) · Call-centre Support · TCO

Pioneer architect — SK-II Crystal Club + VISIA facial analysis (US$20M, 170 stores).

• Crystal Club membership ↔ in-store VISIA hardware/software; 500+ skincare systems APAC.
• Remote call-centre ↔ workstation support; 95% SLA; 30% TCO cut; trained 672 users.
• Vendors: HP, IBM, Fujitsu, Dell, TCS, Dextrys, Saatchi & Saatchi, Leo Burnett, Singnet.
• SPOC for AAI Beauty Counter Selling; IDS / CTSM / MS&P / CBD executive governance.

1999 – 2004 · Singapore · On-site

Software Engineering Manager / Full Stack Developer

Swee Lee Music / regional warehouse ERP

Skills applied: Full-Stack · ERP · Inventory · Database Design · B2B Workflows

Built bespoke inventory and ERP system from scratch for regional warehouse ops.

• Designed backend database and front-end for B2B parts and warranty workflows.
• Replaced manual logistics with unified procurement, sales, and warehouse tracking.

~2000 · Singapore · On-site

Technical Support Engineer

Computer Exchange / Dat Computer — Singapore

Skills applied: Helpdesk · Field Support · Customer SLA · Service Excellence

Early-career helpdesk / field support foundation — service excellence culture.

• Best Service Employee of the Year 2000 — customer-facing SLA discipline that later scaled to government / enterprise ops.